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      Customer Service Representative Interview

      16 Apr 2016
      Anonymous employee
      Marlboro, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at TD (Marlboro, NJ) in Aug 2015

      Interview

      They were very kind to me and welcomed me in and questioned me a lot before letting me know that they would give me a call back. I was interviewed by the store manager and assistant manager who were very cool but stern at the first impression. I soon learned that they would be great to work with... Until we got a new manager in that none of us liked! P.S. The h Whole hiring process takes about 3 months from application to hiring

      Interview questions [1]

      Question 1

      They asked about my duties at previous jobs and gave me scenarios of crazy customers and asked what I would do
      1 Answer
      7

      Other Customer Service Representative interview reviews for TD

      Customer Service Representative Interview

      17 May 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026

      Interview

      Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.

      Interview questions [1]

      Question 1

      Tell me a time you dealt with a difficult customer.
      Answer question

      Customer Service Representative Interview

      1 Mar 2026
      Anonymous employee
      Edmonton, AB
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TD (Edmonton, AB)

      Interview

      It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well

      Interview questions [1]

      Question 1

      how to deal with an angry customer
      Answer question

      Customer Service Representative (CSR) Interview

      11 Jun 2026
      Anonymous interview candidate
      Vaudreuil-Dorion, QC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026

      Interview

      It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.

      Interview questions [1]

      Question 1

      Tell me about yourself and your goals
      Answer question