I applied through other source. I interviewed at Sutherland (Perungolathur) in Aug 2024
Interview
I attended a walk-in interview at Sutherland after being invited by HR. On the first day, I had to wait for almost 2 hours, but the HR was unavailable, so I was asked to return after 3 days.
On the second visit, the interview process began:
Round 1 (HR Interaction):
A short one-on-one discussion with HR. It was very casual—they asked simple questions like my bucket list. The conversation lasted around 5 minutes.
Round 2 (Group Discussion / JAM):
This was not a typical GD. A group of candidates was called, and each person had to introduce themselves and do a short JAM (Just A Minute) session. Based on communication skills, candidates were shortlisted for either voice or non-voice processes.
Round 3 (Manager Round):
Basic general questions were asked. This round was straightforward.
Final Round (Voice & Accent Test):
Candidates were assessed on voice and accent. Based on performance, they were assigned to English voice or regional language processes. I scored C1 level and qualified for the English voice process.
I was selected on the same day. I received the offer letter the next day, and my joining was scheduled immediately after.
Overall Experience:
The interview process was simple and easy. Strong communication skills are the key to getting selected.
Interview questions [1]
Question 1
tell me about yourself, about family, about project, about internship, about certifications, about hobby, how to resolve a query
I applied in-person. I interviewed at Sutherland (Chennai) in Feb 2023
Interview
The Sutherland interview process was smooth and structured, including an online assessment, communication round, and HR discussion. It tested customer service skills, clarity, and problem-solving. Overall, a clear and professional experience.
I applied online. The process took 2 weeks. I interviewed at Sutherland (Cochin) in Mar 2021
Interview
Interview process primarily check with our skills and ability in English language. If we clear the rounds, there will be few personality and behavioral questions. Anyone with basic grammatical knowledge can clear this interview.