I interviewed at State Library of Queensland (Brisbane)
Interview
It was a 3 person panel, I received the questions 10 mins before interview and could use that time to prepare & write notes etc. They were all very friendly and follow up phone call was lovely, even though I didn’t get an offer.
Interview questions [1]
Question 1
Questions were very specific to the role - required examples from previous experience
I applied online. I interviewed at State Library of Queensland (Brisbane) in Mar 2021
Interview
Started by me delivering a speech they asked me to prepare to showcase the library, followed by them asking me 4 questions using the STAR method. They asked questions regarding my behaviour towards customers in the past, and they also asked me questions that were hypothetical.
Interview questions [1]
Question 1
Describe a time where you had to deal with a challenging customer situation?
I applied online. The process took 4 weeks. I interviewed at State Library of Queensland (Brisbane) in Mar 2021
Interview
Panel interview with two panel members, and additional presentation element. The interview I found challenging but interesting and I thought the presentation was a great idea. The interviewers were really lovely and a pleasure to speak to.
Ultimately I didn’t add enough detail on some of the questions and didn’t get the job but the hiring managers said I did well. The hiring process was extremely competitive as it was a great thing to start out your library career but not very high entry requirements. Hundreds and hundreds of people applied for the job. So you really need to stand out and have great answers.
Interview questions [1]
Question 1
What motivated you to apply for this role?
If your team member is on lunch break, there is a customer on the phone, a customer waiting in line, a customer needing assistance with photocopying and you needed to sanitise the doors what would you do?
Describe a service of the State Library as if the panel are visitors (presentation question).
