I applied online. I interviewed at State Library of Queensland (Brisbane) in Mar 2021
Interview
Started by me delivering a speech they asked me to prepare to showcase the library, followed by them asking me 4 questions using the STAR method. They asked questions regarding my behaviour towards customers in the past, and they also asked me questions that were hypothetical.
Interview questions [1]
Question 1
Describe a time where you had to deal with a challenging customer situation?