Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      State Farm

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: State Farm reviews | State Farm jobs | State Farm salaries | State Farm benefits | State Farm conversations
      State Farm interviewsState Farm Customer Service Representative/Sales interviewsState Farm interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative/Sales Interview

      26 Oct 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at State Farm in Jun 2012

      Interview

      Short interview - each State Farm office is individually owned so depending on the owner, the interview will be different. Interviewed for 3 different offices. The first one made me take a skills assessment test in English, Math, and E-mail Skills. Relatively easy tests, equivalent to taking the GED. Not a difficult test at all. Other than this, there was a interview in person where the agent spoke to me in length about my resume.

      Interview questions [1]

      Question 1

      Can you explain why you volunteered at a hospital?
      Answer question

      Other Customer Service Representative/Sales interview reviews for State Farm

      Customer Service Representative/Sales Interview

      27 May 2017
      Anonymous employee
      Akron, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at State Farm (Akron, OH) in May 2017

      Interview

      I applied online, then I was invited to take an online assessment. Once the assessment was completed, I was emailed for a phone interview. This process was about a month, but I heard it usually doesn't take this long. The phone interview was about 15 minutes 10 questions. The basic customer service questions. Why they should choose you? Difficult customer etc.... I was told they have 40 phone interviews in the next 4 business days.

      Interview questions [1]

      Question 1

      Why they should hire you?
      Answer question

      Customer Service Representative/Sales Interview

      27 May 2016
      Anonymous employee
      New Orleans, LA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at State Farm (New Orleans, LA)

      Interview

      It was a joke. The agent had no clue what she was doing. She made commitments that she could not keep. The agent had no idea how to interview anyone for how to screen for applicants. It was obvious that she was not cut out to be an agent.

      Interview questions [1]

      Question 1

      Would I work on Saturdays?
      Answer question
      2

      Customer Service Representative/Sales Interview

      4 May 2016
      Anonymous employee
      Richardson, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at State Farm (Richardson, TX) in Apr 2016

      Interview

      Interview process was really easy. I didn't even find the job, the recruiter found me and told me to apply. I did and then I took the assessment! I thought I failed but apparently I didn't. Shortly after (maybe two days), I got an email about scheduling a phone interview! Now when I looked up the hiring process, the website said I would have to do an second interview. But the offer was extended to me at the end of the call. No second interview. Questions focused on my current job at the time and my role and duties.

      Interview questions [1]

      Question 1

      Asked me about my current position and my roles.
      Answer question
      1

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.