I applied online. The process took 2 weeks. I interviewed at Starbucks (Oakland, CA) in Jul 2011
Interview
I had two interviews. The first one was with two managers and the second one was at a different location with a different manager. I smiled a lot and answered their questions well. They mostly asked the situational questions, using the typical what was the situation, what did you do to resolve it, what was the outcome. The first interview went well which is why I was asked for a second interview. The second interview, the manager didn't seem to like me. I wasn't offered a job, but told to apply at other locations and check back in a couple of months.
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.