I applied online. The process took 1 day. I interviewed at Starbucks (Oakville, ON) in Sept 2011
Interview
I applied online to about four locations and two days later they called me in for an interview. The manager asked if I could come in THAT day for an interview but I said I couldnt. This was my very first job interview and first potential job I was so nervous. She interviewed me the next day. I walked in about 5 minutes early and the manager offered me a free drink, i picked a passionfruit iced tea. We sat down on the tables and she asked me questions and even though I had no previous job experience she told me to relate it to life, school etc. Im a third year nursing student and she REALLY liked that. I told her all the parallels between working as a nurse and working here and she loved it. She said that a lot of starbucks employees are nurses and that they do exceptionally well. So I think she liked me from the start. I just got lucky I think, we got along really well. She hired me on the spot.
You just need to smile, be confident and prepare. This website helped me a lot in this interview I knew everything she was going to ask me. Emphasize that you are friendly, enthusiastic and welcoming. And that you really value customers and making them happy. I have no customer service experience but I still told her that I look forward to handing people their much needed coffee in the morning, and see their eyes light up. Make it seem like you would LOVE to work here, and it should be fine :).
Received an email asking to schedule an interview for the following week. The interview took place in the store itself, and took about 15 minutes. The questions were pretty average.
First interview went well, just the basic behavioral questions that should be answered using the STAR method. Second interview was less questions but with the district manager. Still waiting to hear back (if they reach out at all).
Interview questions [5]
Question 1
Tell me about a time where you had to navigate a situation where the supervisor wasn’t available.
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.