I applied online. The process took 3 days. I interviewed at Staples in Feb 2013
Interview
Work history interview with assistant manager of the store literally the day after I applied. Spent 20 minutes talking about my past jobs and technical knowledge. I came back the next day to talk to the tech manager. I was put in a small room with an ancient desktop computer and had to take two successive computer skills tests (think A+ certification zone of questions). The second test was MUCH harder and completely beyond the scope of what kind of work was done in store; and lots of the questions were honestly outdated or defunct in practical application frequency or at all. I was told I passed both and was hired on the spot as an "Easy Tech Associate" after shaking hands with the store manager too and pledging I wouldn't be working any other jobs at the moment (despite the part time nature of this one)
Interview questions [1]
Question 1
Tell us a time when you had to deal with a particularly difficult or angry customer.