I applied online. I interviewed at Staples (New York, NY) in Jan 2023
Interview
A lot of questions about interacting with others. Operational work as well. Pay and benefits are great and there is a lot of room for growth. There can be favoritism at times which is never good
Interview questions [1]
Question 1
Describe what you would do if a client got into your face ?
The interview for the customer support position at Staples was straightforward and professional. The interviewer asked about my customer service experience and how I handle difficult customers and multitasking. It was conversational and focused on real customer support scenarios.
Interview questions [1]
Question 1
How would you handle an upset or frustrated customer?
Very fair process. They ask routine questions and have a multi step interview process. Everyone is met with was awesome. Definitely need to show up prepared and ask engaging questions
It is quite difficult to get in the job. Solid experiences are required. More asking on enterprise-level tasks, and heavy daily duty required. I do recommend to try this positon if available,