Safelite AutoGlass Customer Service (CSR) interview questions

Very easy, lots of star questions so be ready. Go in there with a positive attitude and you have the job. Don’t overthink it and just be yourself. I prepared a lot of what if questions and they definitely came in handy. Also do your research on the company

Everything went well. First was an AI virtual interview that was recorded. Within a day I was offered to schedule my interview with a job coach that went great and I was offered the job at the end. I was told I would hear back from someone to go over the job offer and complete the background check and drug screening but no one ever got back with me. I have been reaching out to HR trying to figure out why I received a rejection after 2 weeks of being offered the job but no response. Finally received an email after 1-2 weeks saying I didn’t pass the assessment - which I did. If this is how safelite handles applicants, I am glad I dodged a bullet.