I applied online. The process took 2 weeks. I interviewed at Paychex (Glen Allen, VA) in Feb 2016
Interview
I applied and two weeks later I got an email inviting me to take a test. Once the test was completed, the recruiter called me the following day. I had a phone interview with her and was told that I would be contacted by someone at the location. I had an interview with the manager (who was in the process of packing because he was moving to another state). The interview went very well and I was told that someone would call me for a final interview. Two weeks went by and I didn't hear anything. I sent the recruiter an email and she never responded. Two days later, I received a "we chose someone else" email. I'm truly upset because I feel as though I didn't get a fair chance. To go from everything going so well to not being selected is very suspect to me. It sounds like the new manager who took the interviewers place did not want to take over and would rather start the process over with a new candidate. There's something very shady about the way it went down.
Interview questions [1]
Question 1
Tell me a time when you weren't able to complete a task. How you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
