I applied online. The process took 1+ week. I interviewed at Paychex (High Point, NC) in Jan 2019
Interview
It moved really quickly I applied, interviewed and got an offer all within 8 days. After completing application I received an email from a recruiter requesting I complete an assessment. I completed immediately and was sent another email to set up a phone interview a few days later. The phone interview just went over the position and my previous experience he also asked me two STAR format questions. I was then asked to come in for a face to face interview. At the interview I met two supervisors over the payroll department. They asked multiple questions about my experience dealing with customers and stress as well as how I multitask and organize my work(STAR format as well). Then I was asked if I had time to sit with one of the current employees to see what they do on a day to day bases, while sitting with assigned person I was asked to come back the following day for another interview. The next day I met with supervisor she asked me a few more STAR format questions about multitasking and handling customers then she asked if I had time to meet with her manager. We then met and went over my interview experience what I liked or didnt like and any other questions I had. The next day I got a call from the original HR person I spoke with and was offered the position. Do your research on the company dont wing it and make sure you have good questions for them as well.
Interview questions [1]
Question 1
Name a time you had to learn something new, how did you adjust?
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
