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      Top companies for "Compensation and Benefits" near you

      avatar
      CommonSpirit Health
      3.5★Compensation and benefits

      Customer Onboarding Specialist Interview

      3 Jun 2019
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Opencare (Toronto, ON) in May 2019

      Interview

      I believe some people bring shame onto name of a good company and the recruiter who contacted me was one such person. She sent me an email to schedule an telephonic discussion and I shared my available time slots on her online calendar. A few hours later she said that she has another meeting, please reschedule. I did it again and interview was confirmed. On the day of the interview, she did not call at the agreed time. I followed up and there she is, saying my other meeting went overboard. Talked to me about my skills (I was overqualified for this role) but I was still was humble and polite. The response from her, unappreciative and I felt she didn't even had the slightest idea about what the role is all about. (Trust me, I have been in the role since she graduated her college). Anyway, she says she will get back and let me tell you, when recruiter says they will get back, it means we can't afford you or you are overqualified for this job. It was a waste of time as I got the response recently that your skills don't match to our needs. As a Recruiter, don't you see a persons application to see of skills match or not. Also the recruiter's original emails says the team is impressed with my background and suddenly there is no match. Please do not think low of other people and get your facts right before wasting people's time.

      Interview questions [1]

      Question 1

      Basic CSM stuff
      1 Answer
      1
      avatar
      Opencare response
      6y
      Hey there! Really appreciate you sharing feedback like this as it helps us grow and improve as an organisation. In a startup there are lots of moving pieces and sometimes meetings do have to be moved last minute, but that doesn't excuse us of our responsibility to communicate these changes to you in a timely and thoughtful manner. I'll be looking into this case and will make changes to our process to make sure this doesn't happen again. I'd love the opportunity to discuss this further if you would like to reach out to me at mike@opencare.com Mike