6y
Hey there! Really appreciate you sharing feedback like this as it helps us grow and improve as an organisation. In a startup there are lots of moving pieces and sometimes meetings do have to be moved last minute, but that doesn't excuse us of our responsibility to communicate these changes to you in a timely and thoughtful manner.
I'll be looking into this case and will make changes to our process to make sure this doesn't happen again. I'd love the opportunity to discuss this further if you would like to reach out to me at mike@opencare.com
Mike