Glassdoor users rated their interview experience at One Call Concepts as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and rated their interviews as the hardest, whereas interviews for Customer Service Representative and roles were rated as the easiest.
The hiring process at One Call Concepts takes an average of 7 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Service Representative had the quickest hiring process (on average 7 days), whereas Customer Service Representative roles had the slowest hiring process (on average 7 days).
The interview was very thorough and professional. It started with a phone interview, followed by an in-person with the manager and then another in person with the whole team. I appreciated the opportunities to connect with my colleagues and manager and share my experience and get a feel for the culture.
I interviewed at One Call Concepts (Maryland City, MD)
Interview
the interview was short and simple ask very basic and general interview questions. You weakness or strengths ? when’s the last time you dealt with a irate customer? How do you deal with a large workload?
The interview process is very laid back. The group is extremely welcoming and tries to make you as comfortable as possible. It feels more like a casual conversation with friends than an interview.
Interview questions [1]
Question 1
What is a project that you've worked on that you are most proud of?