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Thank you very much for providing us with an account of your interview experience. We take all feedback seriously and, while the majority is overwhelmingly encouraging and reaffirms our commitment to a positive candidate experience for everyone, it is constructive feedback such as yours which is valuable and actionable. While it is a minor consolation that you note your experience to be an anomaly and not reflective of the firm as a whole, we would like to ensure that we consistently operate according to the same rigorous standards applied across the firm. To this end, I would like to extend an invitation for you to provide additional feedback directly with me if willing. Please feel free to contact me at your convenience (via my glassdoor profile or andrew.curran@oliverwyman.com), so that we can arrange to speak directly.