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      Novartis

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      Care Navigator Interview

      13 Aug 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Novartis

      Interview

      Applied online, was contacted to set up phone screen with HR. Told about position, salary, and behavioral questions. Behavioral questions were most of the interview which seemed odd because they did not ask about what I do now and what I bring to the table. Salary did not meet expectations so I am not moving forward.

      Interview questions [3]

      Question 1

      Talk about a time you went above and beyond to provide great customer service.
      Answer question

      Question 2

      Talk about a time when you were asked or had to go against your core beliefs and what did you do?
      Answer question

      Question 3

      Talk about a time when you had to deal with a difficult person/client/patient
      Answer question
      1