I applied online. The process took 1+ week. I interviewed at Nordstrom (New York, NY) in Jan 2023
Interview
Was asked my experience and sales specific questions. Availability was key in the process and was asked many questions about hours and weekends/holidays. Was Asked how to deescalate customer concerns or problems. Was asked best ways to service customers.
Pretty straightforward: you apply online, then get a quick phone screen to confirm availability, department interest, and basic customer-service experience, followed by an in-person interview—often with the department manager and sometimes a second manager—focused on behavioral questions (“tell me about a time…”) around selling, handling difficult customers, teamwork, and meeting goals; you may also do a brief floor walkthrough or shadow to see how you interact with customers and how you’d approach styling/upselling, and if it goes well you’ll hear back within a few days to a week for an offer and background check/onboarding.
Interview questions [1]
Question 1
What is your opinion on diversity in the workplace?
Was a quick interview with multiple questions about your background and why you want to be hired at the company. I was hired on the spot was a very friendly environment that was easy to bounce off of the managers.
It was a fairly simple and short process. I talked with HR on the phone first then the department manager. It was for the holiday season and they were eager to hire