I applied in-person. I interviewed at Nordstrom (Costa Mesa, CA) in Jan 2019
Interview
It was very easy and the interviewers made sure you felt comfortable the whole time. It was a group interview but they let everyone answer so there is no need to rush.
One in person interview about 30min long. Was pretty retail oriented, but simple. Asked about 10 questions each about how you would deal with a customer, your experience with POS systems, improving sales, etc.
Interview questions [1]
Question 1
What was an experience you had where a customer felt delighted with their time afterwards?
I applied online. I interviewed at Nordstrom (San Mateo, CA) in Jun 2022
Interview
The interview process was super low stakes. There were really no behavioral questions other than what would you do if a customer is getting upset. Make sure to dress casually but stylishly, depending on the department you work for.
