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      Nordstrom

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      Top companies for "Compensation and Benefits" near you

      avatar
      Levi Strauss
      3.7★Compensation and benefits

      Customer Service Experience Interview

      5 Jun 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Service Experience interview reviews for Nordstrom

      Customer Service Experience Interview

      22 Jan 2018
      Anonymous employee
      North Cornwall, PA
      Accepted offer

      Application

      I applied in-person. The process took 1+ week. I interviewed at Nordstrom

      Interview

      I applied to Nordstrom rack and that same day received an email asking if I was interested in having a phone interview. Had the interview a couple of days after. They asked a few short questions mostly about my availability and at the end of the phone call I was invited to an in-person interview for the following day! Showed up 15 mins early and immediately felt welcomed by the first manager who I interviewed with. She was very nice which helped calm my nerves. Had a second interview that same day but with another manager who asked relatively the same questions. They said they'd call between 3-4 business days and on the 4th day I received a call with a job offer! :)

      Interview questions [1]

      Question 1

      Tell me about a time you worked with a team to accomplish a task
      Answer question
      Positive experience
      Easy interview

      Application

      The process took 1+ week. I interviewed at Nordstrom (North Cornwall, PA)

      Interview

      I applied for a new store opening. I got an email 3 days after I applied asking which date I could come in for a group interview. The interview was held at a hotel because of the store not being finished yet. You sit in a group and watch a video of Nordstrom Rack and get introduced to the store manager. Then other managers call you 1 by 1 to the back of the room for your interview , you get interviewed 2 times . They said they would call you in 3 days even if they weren’t interested. I got a call back 3 days after with a job offer.

      Interview questions [2]

      Question 1

      Why do you want to work here ?
      Answer question

      Question 2

      What is your availability?
      1 Answer

      Customer Service Experience Interview

      10 Jan 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Nordstrom in Nov 2017

      Interview

      I was emailed to schedule a phone interview. The phone interview was to set up an in-person interview. I had the interview alone with the hiring manager. The interview went very well. Very relaxed almost didn't feel like an interview but a conversation.

      Interview questions [1]

      Question 1

      How do you handle a difficult situation?
      1 Answer