It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
I applied in-person. The process took 5 days. I interviewed at Nordstrom (Newport Beach, CA) in Nov 2016
Interview
I walked in and inquired about the hiring process at the register I wanted to work at. The 3 girls working, politely told me that everything was done online, and to apply from the Nordstrom website. They got the manager for me anyways and I spoke to her briefly, and told her my name etc. She told me to apply online and that she would get HR to pull my name. I applied online once I got home, and was called the following day to set up an interview time. The interview was quite lengthy and lasted about 40 minutes. I was taken outside and had a sit down talk with the department manager, then I was showed around the floor, and then the back room. After, I was asked to pull an outfit for a "customer" who needed something for "cocktail night with the girls".
I applied online. The process took 5 days. I interviewed at Nordstrom (San Antonio, TX) in Sept 2025
Interview
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
I applied through other source. I interviewed at Nordstrom (Tacoma, WA) in Jul 2025
Interview
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Interview questions [1]
Question 1
Why Nordstrom? How would you handle a difficult customer?