Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Morgan Stanley

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Morgan Stanley reviews | Morgan Stanley jobs | Morgan Stanley salaries | Morgan Stanley benefits | Morgan Stanley conversations
      Morgan Stanley interviewsMorgan Stanley Customer Service Representative interviewsMorgan Stanley interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      22 Jan 2020
      Anonymous interview candidate
      Calgary, AB
      No offer
      Negative experience
      Average interview

      Application

      I applied through university. The process took 5 days. I interviewed at Morgan Stanley (Calgary, AB) in Dec 2019

      Interview

      I got a non-empathetic, in a hurry (could not stop looking and touching his digital watch For the first half of the interview ) and safe to say I had an arrogant interviewer. I arrived 10 minutes before the scheduled time and waited at reception for 25 minutes (scheduled for 2:00pm and greeted by the interviewer at 2:25pm). This person was very combative every time I answered to his interview questions or if I ask a question in regards to the company, salary and room to grow within the business. At one point he asked me a question and I will quote him “while I replay to this email”. He turn to his side and and started typing and said “ok, go on, you can answer now”. I hope your company has video cameras and you can see how some interviews really go. Before the interview was over, he told me that he doubted my language skills (English to be specific) even though I’m a canadian born but grew up somewhere else. I should clarify that I have a university degree from a recognized English Canadian university. No one can just feign knowing a language specially after you have your education done in North America. He said that people can “fake” speaking and reading English. Those were very negative remarks to my persona and my skills. I have no doubt this company is inclusive but this interviewer did not transmitted that. With all of his negative remarks to my abilities to speak English -I have an accent but I can clearly communicate- and with his non-attention demeanour towards our interview , I can’t imagine working for someone like that. It was disrespectful not only to me and to my time but he was also disrespecting the name and image of the company. I was looking forward to the this day, I truly admire the company and it would have been an honour to get to work for them. I don’t think this person represents the value of the company. Im sure that part of the success of this billion dollar company started because of the people working there and their relationship among colleagues and leaders. Needless to say that i got an email stating that I was not selected. This interview taught me to keep firm and confident in my skills, perhaps you don’t always connect with a prospective employer but respect and empathy always come first.

      Interview questions [1]

      Question 1

      As an employee, the company and the CEO had expectations from you but what expectations do you have from the CEO?
      1 Answer
      6

      Other Customer Service Representative interview reviews for Morgan Stanley

      Customer Service Representative Interview

      4 Jun 2025
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Morgan Stanley in Jun 2025

      Interview

      Phone call. Then hour group interview followed by a background check and passed drug screen and follow up phone call for a remote to hybrid work schedule. Great team environment and high energy staff to work with

      Interview questions [1]

      Question 1

      Why do you want to work here?
      1 Answer

      Customer Service Representative Interview

      19 May 2025
      Anonymous interview candidate
      Lolokhur
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Morgan Stanley (Lolokhur)

      Interview

      1 st stage call, very friendly, get to know you questionS. Personwas friendly and joined call promptly. I didn’t get offer however it was a good experience. That is all I can say

      Interview questions [1]

      Question 1

      Tell us about yourself and why you want the job
      Answer question

      Customer Service Representative Interview

      29 Sept 2024
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Morgan Stanley (Phoenix, AZ) in Sept 2024

      Interview

      Two questions. Not sure if that is good or bad. They asked about a good and bad thing I did at my current job. I answered wisely. What's up with 30+ words?

      Interview questions [1]

      Question 1

      Name me something you did good and something you did not so good at youtkr current company
      1 Answer