I applied through a recruiter. I interviewed at Marriott International
Interview
In person with manager. Asked STAR related questions and went over the position and hours. Went over the culture of the company and benefits as well. Advised me of the next steps and sent an offer for background and drug screen.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry customer?
The process took 2 weeks. I interviewed at Marriott International in Apr 2011
Interview
First I had to complete an online test to make sure I knew how to handle guests. I passed that test and was brought in for a 1:1 interview with the front desk manger. I was asked more detailed questions about how I have handled upset guests in the past. When you are asked these questions be as specific as possible about how you resolved the guest issue. You are graded on how you answer the question. After I spoke with the front office manager I met the assistant general manager and was asked how I handle down-time while working overnight.
I applied online. I interviewed at Marriott International (Aspen, CO) in Sept 2024
Interview
Horrible they rescheduled me 3 times. Do not apply for this. You are better off finding something else. They even scheduled me an interview and no one on their team showed up.
I applied in-person. The process took 3 weeks. I interviewed at Marriott International (Victoria, BC)
Interview
Met with the human resources coordinator and manager. They asked me about my long term goals with the company, availability , if I had any upcoming time off requirements and about relevant job experience relating to the position.
Interview questions [1]
Question 1
How my past experiences would prepare me for the current role