I applied in-person. The process took 4 weeks. I interviewed at Marriott International (Lisbon, Lisbon District) in Sept 2012
Interview
Open day Career, there was a vacancie to open straight away, I had 3 interviews in total, first with HR Manager, second with my Direct Manager ( Front Office Manager) and last one with HR Manager and General Manager of the Hotel
You may have to wait for all internal procedures of hiring are established and they may ask you to stay one month as a Trainee before the firmed Term Contract
Interview questions [1]
Question 1
Name the most important reasons why you are applying to this job, State situations you have faced difficulties and manage to solve them how? Languagues are tested if fluent, basic or intermediary level of conversation. If they can perfectly count on your motivation for the job role
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.