The process took 1 day. I interviewed at Marriott International in Feb 2011
Interview
Went in for a job fair. The interview process was very smooth. I was interviewed by 2 different people. Both of them genuinely nice and made the process very easy. They asked questions about my employment background and standard interview questions. Offered the position the same day. The longest process was the drug test results and the contacting of your references.
Interview questions [1]
Question 1
Describe a time when you had to solve a problem on your own. Work or school related.
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.