Customer Service applicants have rated the interview process at Marks & Spencer with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Marks & Spencer overall takes an average of 9 days.
Common stages of the interview process at Marks & Spencer as a Customer Service according to 1 Glassdoor interviews include:
One on one interview: 100%
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Easy, friendly, and not intimidating at all. Very nice process, simple and felt collaborative. Felt like the interviewer wanted me to succeed which was encouraging, and I felt very relaxed
I interviewed at Marks & Spencer (Watford, East of England, England)
Interview
Regular interview. Sat down with the foodhall manager. It was relaxed and not stressful. Asked me behaviour questions, my experience and my availability. It was quite a while ago so I do not remember the exact details.
I applied through an employee referral. I interviewed at Marks & Spencer (London, England)
Interview
It was an average in-store interview with the manager, and I heard back within a week. They asked standard interview questions such as why I wanted to work for the company and about my previous experience.
I applied online. I interviewed at Marks & Spencer
Interview
Wasn't told I would be part of a big group interview followed by an individual interview. We did exercises as a group and worked together and answered questions. We then were taken one by one to the 4 interviewers for individual interviews. A lot of the same interview questions you see on Glassdoor came up.