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      Marks & Spencer

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      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
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      Customer Service Interview

      25 Jun 2026
      Anonymous employee
      Watford, East of England, England

      Other Customer Service interview reviews for Marks & Spencer

      Customer Service Interview

      14 May 2026
      Anonymous employee
      London, England
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (Watford, East of England, England)

      Interview

      Regular interview. Sat down with the foodhall manager. It was relaxed and not stressful. Asked me behaviour questions, my experience and my availability. It was quite a while ago so I do not remember the exact details.

      Interview questions [1]

      Question 1

      What does good customer service look like to you?
      Answer question
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Marks & Spencer (London, England)

      Interview

      It was an average in-store interview with the manager, and I heard back within a week. They asked standard interview questions such as why I wanted to work for the company and about my previous experience.

      Interview questions [1]

      Question 1

      Why would you like to work at M&S
      Answer question

      Customer Service Interview

      5 Mar 2026
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer

      Interview

      Wasn't told I would be part of a big group interview followed by an individual interview. We did exercises as a group and worked together and answered questions. We then were taken one by one to the 4 interviewers for individual interviews. A lot of the same interview questions you see on Glassdoor came up.