An introduction about yourself and work history. Then there was the typical interview questions and situational examples of past employees/customers. I got a call back within an hour offering a position.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry customer.
Super easy, just video call with one of manager asking simple questions and few days I got hired then he went over the next process for onboarding. It was just one interview to make decisions
I applied through a staffing agency. I interviewed at Luxottica (Port Washington, NY) in Nov 2018
Interview
They do group interviews. It takes a while since they go around the room for each individual answer. Everyone seem to piggy back off of each other. They are most likely looking for the one who is creative in their answer and stands out the most.