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      LegalZoom

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      Customer Care Specialist Interview

      15 Dec 2015
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at LegalZoom (Austin, TX) in Jan 2014

      Interview

      Interview was fairly casual and friendly. I felt comfortable and at ease with the interviewer, who was my potential boss. He was dressed very casually, which helped give me a glimpse of the culture here. No "gotcha" or weird questions were asked (no why is a manhole cover round-type questions). I got an accurate description of the position and the work environment, and all of my questions were answered satisfactorily.

      Interview questions [1]

      Question 1

      Describe one time when you had a conflict at work, and how you resolved it.
      Answer question

      Other Customer Care Specialist interview reviews for LegalZoom

      Customer Care Specialist Interview

      15 Nov 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 days. I interviewed at LegalZoom in Oct 2022

      Interview

      I interviewed with two managers, the process went very smoothly, they asked normal basic interview questions, they seemed very engaged with me as well as I was engaged with them, they advised I would hear feedback regarding the interview and I never heard anything back, I sent a follow up email to the recruiter and she never responded back. The non-communication was a turn off for me.

      Interview questions [1]

      Question 1

      Name a time you had to deal with a difficult customer, how did you handle the customer and what was the outcome?
      Answer question
      1

      Customer Care Specialist Interview

      9 Mar 2016
      Anonymous employee
      Austin, TX
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at LegalZoom (Austin, TX)

      Interview

      Questions that didn't even pertain to the job were asked and it was strange also they didn't seem to care if you had any background they just said no to hiring also they discriminated against anyone being hired that might have an personal relationship with you and that's horrible

      Interview questions [1]

      Question 1

      What is your name
      Answer question
      3

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