I applied online. The process took 2 weeks. I interviewed at Hyatt (New York, NY) in Apr 2014
Interview
Interviewed with FOM, with GM listening and in the background. Both was very friendly and personable. He invited me in to his office, and explained what was the plan for the hotel, etc. I told him I wasn't aware of the company (lol, do not follow) and he explained it to me.
Interview questions [1]
Question 1
Do you know who we are?
How well do you speak Chinese?
Can you say ____ in Chinese?
Do you have any other questions?
Explain a difficult situation and how it was resolved.
In person interview with GM and AGM. Questions related to past work experience that I have on other hotels and how I deal with difficult customers and some hard cases.
The interview was fairly easy. I wasn't asked about random Hyatt information, and the interview was based more around how well I would fit on a team as well as improve customer satisfaction.
Interview questions [1]
Question 1
How do you see yourself fitting on a team, and what are your strengths and weaknesses
I applied in-person. The process took 2 days. I interviewed at Hyatt
Interview
Walked in and picked up a paper copy of the application, and got an interview as soon as I turned it in. They have a drug screening immediately after the interview.