5y
Hi there, this review was definitely tough to read - it really sounds like we missed the mark not only on transparency into potential next steps, but also in giving you feedback after you asked for it. If you're open to it, I'd love to make sure you get the feedback you deserve - send me an email at beckym at hubspot dot com and I'll make sure our team promptly follows up. Thanks for flagging this and for pushing us to get better - I appreciate it.
Best,
Becky