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      HubSpot

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      Customer Support Specialist Interview

      31 Aug 2019
      Anonymous employee
      Singapore
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at HubSpot (Singapore) in Aug 2019

      Interview

      Overall, it was an insightful experience with the HubSpot team and a really sincere process to learn about each other and helping you find out if this is a role you can thrive in. Although the process is extensive, it will be worth every of your effort to prepare for because the team is very generous with their feedback for you - very remarkable especially at the stage as a potential hire! The recruiters are also there for you, every step of the way and making sure you have all you need to have a meaningful conversation with the hiring managers. They are always asking for your thoughts to keep that feedback loop open. Thankful for Virlyn, Charmaine and Felicia for making the coordination process so smooth and engaging as well!

      Interview questions [1]

      Question 1

      What is one thing you are least looking forward to in this role?
      Answer question
      1
      avatar
      HubSpot response
      6y
      Thanks for being part of our Support team in Singapore, we are so lucky to have people like you helping our customers in APAC thrive and grow. Really appreciate your feedback, go SingSpot team go! -Katie

      Other Customer Support Specialist interview reviews for HubSpot

      Customer Support Specialist Interview

      22 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at HubSpot

      Interview

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Interview questions [1]

      Question 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Answer question

      Customer Support Specialist Interview

      1 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HubSpot

      Interview

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Customer Support Specialist Interview

      22 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026

      Interview

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.