The position I was hired for was a First Notice of Loss Examiner, but the interview was NOT for the FNOL Examiner. The interview was for a COLLECTOR with the Central Recovery Unit department. The company did this to ensure that the employees (FNOL Examiners) in Dallas did not find out that they were losing their jobs.
My first interview was with a recruiter out of the then headquarters in Park Ridge, NJ. My final interview was with two supervisors on site (Hertz Administrative Center). Neither mentioned the Examiner position, at all. All details shared and questions asked pertained to the Collector position.
Orientation lasted one day. From there, we (new employees) sat with Examiners who had been in their roles for about a month. This was our training. It took over a month to get the initial log ins ... other [usually] non-essential log ins were distributed over the next few months.