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      HelloFresh

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      Customer Care Specialist Interview

      26 Jul 2021
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at HelloFresh (Toronto, ON) in Jun 2021

      Interview

      phone call, take home exam, and group interview. the whole process took 6 weeks and the recruiter ghosted me even after I sent a follow-up email. Extremely, extremely unprofessional and wasted my time.

      Interview questions [1]

      Question 1

      What is a brand that you look up to?
      Answer question
      1

      Other Customer Care Specialist interview reviews for HelloFresh

      Customer Care Specialist Interview

      15 Oct 2020
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at HelloFresh (Toronto, ON)

      Interview

      This was a 3 part interview with an additional excel test. The first interview was over the phone with the talent specialist - general get to know you questions and if you make it past that interview, you do the excel test. Upon receiving the email with the excel test attached, I noticed it had someone else's answers already inputted. They were all wrong anyway, but I found that a little odd. Regardless, I made it to round two, a video call. They describe this as their DNA interview, it's a few questions based on a set of data and based on scenarios - very straightforward stuff. The last interview was another video call with a bit more insight into the role. Throughout this entire process, everyone I spoke to was kind and really seemed to love the company and their roles. I was told I'd have an answer within a week. It's now been 3 weeks and I've been ghosted! How lovely it was to waste time preparing, researching, doing actual tests and getting excited about this role, only to be ghosted. Do yourself a favor and don't even bother applying, ghosting seems to be a trend with them. (However if you still do apply and get through, I hope I've been able to help prepare you a but more!)

      Interview questions [2]

      Question 1

      Why hellofresh?
      Answer question

      Question 2

      how do you feel about our online engagement
      Answer question
      2