I applied online. I interviewed at H&M (Saint Louis, MO) in Jan 2019
Interview
I interviewed with the district recruiter. This was before the pandemic so we interviewed out on the floor in the ladies department where he first gave me a breakdown of his background. This was nice because I could see how he worked his way up in the company putting an emphasis on internal development which is something I was very much interested in. It felt like we were just having a conversation instead of an interview. You just have to be yourself. If you look at their career page you'll already get a sense of the company culture. Less than a year I was promoted to full-timer and started getting training as a supervisor and visual because I wasn't sure which route I wanted to take.
Interview questions [1]
Question 1
Tell me about a previous customer service experience you had that was difficult. How did you handle it?
I interviewed at H&M (London, England) in Jun 2026
Interview
Group interview with like 8 peoples
- 3 facts about yourself
- define fashion and ur own style
- why H&M
Then group activities
- list of scenarios and prioritise 3
- list of scenarios and dress up an individual
Then fill in form of availability and contact info.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.