I applied online. I interviewed at H&M (Harrow, England) in Feb 2026
Interview
Group exercise consisted of 9 interviewees, later split into groups of 3. Questions from 2 managers directed at entire group. Received a rejection letter 10 days after interview, decided to challenge decision as I felt i was subject to age bias (was the eldest amongst candidates, others except 1 were students) Did not receive any response to request for feedback, called h&m head office who were unable to help provide any contact details. Was put through to customer service who couldn’t help me. Tried other means of requesting feedback to no avail. Very frustrating for someone trying to better themselves during interview process especially as I was shortlisted in the first instance and have also had 4 months of experience at h&m before and have worked in other retail stores for 15 years
Interview questions [1]
Question 1
if you had all the time in the world, what would you do?
which items from our summer collection would you recommend to customers going on holiday
Interview
Job offer within 2-3 weeks of interview, they will check your right to work and ask for previous retail experience which you need to have to procced to the next stage, online assessment too
I applied online. I interviewed at H&M (Manchester, England)
Interview
Easy enough. Didn’t ask too many questions just same basics about my background and working hours. Was short. They were slow to reply initially and took a while to actually book it in
I applied online. I interviewed at H&M (Singapore)
Interview
During mass-recruitment period, interview was conducted in a team-role play kind of direction. Felt that they were observing how we interact and work together in a team despite everyone being relatively unknown with each other.
