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      Customer Care Specialist Interview

      4 Apr 2019
      Anonymous interview candidate
      Denver, CO
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through university. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in Mar 2019

      Interview

      I initially had an over the phone interview, and then got the chance to come into the Denver office to have an in person interview. The in person interview was quite lengthy at 2.5 hours and with 4 different people. The interview started off good asking me about why I wanted the job and relevant experience I had. I also had an assignment which entailed responding to an email about a customer service issue. That seemed to go well, but the next interviews seemed as if they weren't really asking me relevant questions. Then I had an interview with 3 other people and I really felt like I was being asked the same questions over and over again. I still haven't heard back as to whether I got an offer or not.

      Interview questions [1]

      Question 1

      What is your biggest failure in life?
      1 Answer