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      Guidewire

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      Support Interview

      23 Jul 2019
      Anonymous interview candidate
      No offer
      Negative experience

      Other Support interview reviews for Guidewire

      Support Interview

      23 Jan 2011
      Anonymous employee
      San Mateo, CA
      Accepted offer
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Guidewire in Jul 2018

      Interview

      had the initial HR screen, then a Zoom video call with the hiring manager went well, they setup a face to face for a few days later... then just canceled last minute with no explanation . Nothing about why, if or when they might reschedule

      Interview questions [1]

      Question 1

      asked me to explain one technical situation that I worked and resolved
      Answer question
      1
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Guidewire (San Mateo, CA) in May 2009

      Interview

      Phone Screening was basic support and technical skills for support job, face to face was detailed cultural fit, job skills, technical , troubleshooting experience. It took 3+hrs for face to face and was exhaustive. The team was friendly and professional. The interview initially was set for professional service , but later was directed to support, which was uneasy surprise, but later found the technology and job role was really interesting

      Interview questions [2]

      Question 1

      questions around packaged software experience
      Answer question

      Question 2

      questions around troubleshooting techniques
      Answer question
      5