I've interviewed at many places, but this one ranks as one of the worst experiences I have ever had. I'm only writing this review right now because Glassdoor.com is asking for my feedback, so I'll try to give something more constructive and not just complain. Before I begin understand that I love Glassdoor.com, so it really sucks that I had such a bad experience.
The interview starts off with a phone screen, than a 30 minute interview with 4 different people (2 hours), than a presentation. I ended the next steps after the 4 person interview because of how I was treated during that time.
The HR guy was fantastic in having the initial conversation, and emailing me tips on the interview. Really appreciative of that initial warmth. We both agreed on how great glassdoor was, and I actually got excited because I started seeing a future with myself there. Kudos to the HR!
After that though, it all went pretty badly. Glassdoor, from what I can tell, is all talk, which is very surprising to me. My first interview went pretty south, I met with one of the sales guys who seemed very disinterested in me. I sat down and right away he pulled out his phone and was checking the time on it, and the time on his watch, he barely looked me in the eye and actually kept checking outside the conference room for some reason. I don't demand respect but I do ask for it, and the fact that the first interview went that bad made me feel like I had made a mistake. The only times he made eye contact was to assume something or tell me something,
"You need to write that down."
"You better know who our CEO is!"
He informed me that he was very old school in the way that he works, which is something that surprised me because I figured Glassdoor was about pushing the envelope and changing the employer / employee landscape. The next two interviews went well in my eyes, even though I still was a little upset with the first one, I was pleased with the next two. Then, the last interview, and probably the worst. First off, the interview, I believe, ended early. During it I will agree I made a mistake, I should have done more research on the interviewer, but than to go and say I was a good, not a great candidate, and than walk me out the door saying I should keep applying to jobs, almost confirmed my suspicion that this place was not all it was cracked up to be.
Glassdoor gets away with this though because they're smart and have an idea as to how to brand themselves. That's the whole point of Glassdoor and how they are so good at getting top talent with not really giving much back (as to what I can assume from the way I was treated).
My advice to Glassdoor would be this: I don't care how well glassdoor.com does in the future, please treat people with more respect than that. Don't allow your reps to go into interviews with their phones out, or without making much eye contact, always have them give their interviewee the time of day because the interviewee has made an effort to go and meet the team. Make sure that even if the interviewee makes a mistake, that you don't make them feel like they made the biggest mistake in the world if you're actually still interested, that I would define as just playing mind games with them. After the last interview I was sure that they weren't interested, but they emailed me TWICE asking to talk, both I ignored. Again, that just proved to me that they are going through a big change and don't really understand how to handle these big jumps that their business is taking. The difference between a good company, and a great company, is how you treat people you don't even know, and I was appalled by this experience.