I applied through a staffing agency. The process took 2 weeks. I interviewed at Genentech (South San Francisco, CA)
Interview
I was interviewed by a panel for about an hour. They had a list of questions that they each took a turn asking. I think they were trying to see if my personality would mesh well with their group.
Interview questions [1]
Question 1
They asked the standard questions about how would you deal with a difficult person, and what role does customer service play in the workplace.