The application was longer than I thought it would be. It requires basic info, name, DOB, etc, but then you have to take their assessment to see if you are right for the position. It was okay though, it almost felt like an interview. it gives you different situations with five different responses and you say if you would do or wouldn't do that response, then you pick the worst and best response.
Interview questions [1]
Question 1
What would you do if a customer wanted to return an item later than policy allows, and then gets violent/loud when you say it is against policy?
I applied online. The process took 2 weeks. I interviewed at Gap (Halifax, NS) in Oct 2025
Interview
I got contacted a week after I applied over email with an invitation to a group interview a week from then. The interview was in the staff room of their store. They asked some typical interview questions, which me and the other candidate took turns answering. Then they asked us to create an outfit for a specific scenario using their apparel.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond to help a customer.
I applied online. The process took 1 week. I interviewed at Gap
Interview
Had a fairly relaxed and casual interview. Sat down with the interviewer, they were very friendly and the interview only lasted about 10 minutes. Was offered a job right after the interview.
A short interview that consisted of around 10 questions. The interview aimed to see whether you could handle customer complaints and one's level of experiences in dealing with conflict. Also focused on pitching gift cards to those who would shop.
Interview questions [1]
Question 1
What would you do if a customer told you that you were wrong?