I applied in-person. The process took 1 week. I interviewed at Four Seasons (Boston, MA)
Interview
5 interviews in total. HR Assistant (ask abt ur background), HR manager (behavioral questions), Dept manager (ask abt ur background & why u want this job), Dept director (ask questions that show how u deal with conflict management), then meet HR director (to welcome u aboard).
Interview questions [1]
Question 1
Tell me of a time when you had to deal with an angry customer.
I interviewed at Four Seasons (Westlake Village, Los Angeles, CA)
Interview
It's a 4 time interview process being interviewed by multiple departments 4 different times meeting with HR then the head of department waiting for a call back for the next interviews
Interview questions [1]
Question 1
What is a situation you had with a disgruntled guest and what did you do to fix it?
I applied through other source. I interviewed at Four Seasons (Taormina) in Jan 2024
Interview
Quattro step per superare la selezione, primo e secondo molto tecnici, in particolare domande sulla propria formazione e esperienze precedenti, mentre gli ultimi due conoscitivi e più descrittivi sulla struttura.
I applied online. The process took 4 weeks. I interviewed at Four Seasons in May 2023
Interview
I had to go through four interviews. I interviewed with different head managers from different departments. They asked a lot of theoretical questions about dealing with difficult customers. They are really looking for people who can think into the future a lot.
Interview questions [1]
Question 1
How do you keep organized? How do deal with irate guests?