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      Technical Services Problem-Solver Interview

      29 Jan 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Epic (Madison, WI)

      Interview

      I received a message from a recruiter via handshake. I applied online directly through their website. After this I had a thirty minute phone call that was essentially an info session. Following this I took a ~two hour assessment test. Familiarity with programming will help, but is not necessary. There are also word association problems and two math section. One of the math sections and another English language section were to be completed in a very short time frame. Following the assessment test, I was invited for an onsite interview. This consisted of info sessions about the company and the role of a TS, an HR interview, a case study, and another programming assessment test (I took around 2 hours). I do not think the programming assessment test onsite is weighted heavily. I did not have complete answers for half of the problems and still got an offer. During the case study, you will not have very long to read the prompt and as you respond to the situation the interviewer will provide you with new information. Your welcome to ask questions, but they may not answer them. Do not let this stop you from asking questions, at least then they know what else you would consider given more information. You also might get an answer that will help you.

      Interview questions [2]

      Question 1

      How would you plan out your day given three different tasks from different clients? What would you tell the client(s) you did not prioritize and why did you find the other matters more pressing?
      Answer question

      Question 2

      What is something others think you are that you are not?
      Answer question

      Other Technical Services Problem-Solver interview reviews for Epic

      Technical Services Problem-Solver Interview

      4 Aug 2019
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 3 months. I interviewed at Epic

      Interview

      Filled out an online form at a college campus job fair, was contacted via email for a phone call, then a skills assessment, and then invited for an onsite interview

      Interview questions [1]

      Question 1

      Why do you want to work at Epic?
      1 Answer

      Technical Services Problem-Solver Interview

      24 Jun 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Epic

      Interview

      The interview was fairly easy - asked about my education , why I wanted to work there, about myself, the usual. Was offered the technical interview a few hours after my phone interview. The technical interview was pretty difficult - a lot of math, pattern recognition, and faux code to analyze.

      Interview questions [2]

      Question 1

      Why do you want to work for Epic?
      Answer question

      Question 2

      Why did you choose the major/school that you did?
      Answer question

      Technical Services Problem-Solver Interview

      16 May 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Epic (Madison, WI)

      Interview

      Applied directly at a career fair and was then asked to complete a technical exam online. The next step was a pretty informal phone screening, and then I was sent out for an in-person interview.

      Interview questions [2]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      One of the rounds consisted of having candidates read a scenario and were then asked follow-up questions.
      Answer question