I applied online. The process took 2 weeks. I interviewed at Edelman (Washington, DC) in Jul 2014
Interview
Interviewed by phone two weeks after initial application was submitted. Phone interview consisted of basic questions about relevant experience, and how it relates to the position. The interview lasted about an hour.
Interview questions [1]
Question 1
Give a situation in which you were required to handle an unsatisfied customer, and how you resolved it.