I applied online. The process took 2 weeks. I interviewed at Citi (Jacksonville, FL) in Nov 2022
Interview
I was contacted by a recruiter a day after I applied on the Citi website. It was a 10 minute call to discuss the role, salary requirements and past work history. I was immediately scheduled for a follow up interview with the hiring manager the next week. I received an email a day later with tips about the interview and to prepare for behavioral based questions using the STAR method. Simple enough. The day of my interview I was supposed to receive a call at 11:00. I waited 8 minutes before assuming they weren't going to call and went back into work. She did end up calling me as I was walking back but I missed it. When she called back she asked if this was a good time since I didn't pick up the phone when she initially called (HELLO, YOU WERE LATE). The entire time she sounded extremely robotic, she kept yawning, at one point I was sure she fell asleep. It wasn't until I prompted her that she even explained the role to me. She read off a sheet of behavioral questions and then at the end she said she would send her notes to the recruiter and they would call me the next day with next steps. After that horrible interview experience I am not inclined whatsoever to work for Citi Bank. Extremely disappointed as I was very excited for this role.
Interview questions [1]
Question 1
Describe a time you dealt with a system change or update and what you did to learn the new system.
General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.
Interview questions [1]
Question 1
Explain a time you had a disagreement with a coworker and how did you handle it.
Really great process for people coming out of college to get to grips with a large financial firm.
There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with
Interview questions [1]
Question 1
Can you tell us about a difficult experience you had in college when working in a team.
I applied in-person. The process took 1 day. I interviewed at Citi (Taguig) in Aug 2025
Interview
The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.
