I applied through a recruiter. The process took 1+ week. I interviewed at Citi (Jacksonville, FL) in Apr 2015
Interview
The hiring and interviewing process did not take long at all. The original online application and assessment took me about 45 minutes to complete. Once I finished that I got a call about a week and a half later from a recruiter going over the basic job description and my previous employers. I set up the interview with her on the phone for the following day. My interview was at 2 PM and it took about 45 minutes to complete. After the interview I received a call the following morning with a contingency offer of employment as long as I could pass a background check and a drug screen.
Interview questions [2]
Question 1
Tell me about a time where you had to handle a difficult situation with a customer without getting a supervisor involved.
Tell me about a time when you had to learn a new program or system at work. How did you ensure that you knew everything you need to know about the new program and how it worked.
General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.
Interview questions [1]
Question 1
Explain a time you had a disagreement with a coworker and how did you handle it.
Really great process for people coming out of college to get to grips with a large financial firm.
There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with
Interview questions [1]
Question 1
Can you tell us about a difficult experience you had in college when working in a team.
I applied in-person. The process took 1 day. I interviewed at Citi (Taguig) in Aug 2025
Interview
The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.
