I applied through a recruiter. The process took 1 day. I interviewed at Citi in May 2011
Interview
When I applied for a bank teller position, I had to take some sort of aptitude test before proceeding to a one on one interview. The one on one interview lasted for somewhere between 15-30 minutes. In the end I was not offered the position as someone who previous teller experience was instead. I thought the process was very fair.
Interview questions [1]
Question 1
How has your previous experience prepared you to complete the desired job tasks?
Call and in person interview with 3 people must have video on to interview. Also ask about availability and must work other locations. Must work Saturday. Ask about how to handle dificult customers
Interview questions [1]
Question 1
Work experience and how you handle difficult customers
I applied online. I interviewed at Citi (Albany, CA) in Jan 2026
Interview
Interviewer felt unprepared and had trouble connecting to other managers via zoom (don't understand why there had to be a total of like 5 managers who work for different locations present as well). Asked generic interview questions, lasting a total of 20-25 minutes.
Interview questions [1]
Question 1
Give an example of when you had to deal with an unhappy client
the bank teller interview was welcoming and efficient, featuring clear questions, supportive interviewers, and a professional atmosphere that highlighted customer service strengths and ensured a positive, confidence-building experience. Overall would recommend.
Interview questions [1]
Question 1
How do you handle difficult or impatient customers while maintaining professionalism?
Can you describe a time you managed an error and corrected it quickly?
What steps do you take to ensure accuracy when handling cash and transactions?
