Was asked for interview availability but they never replied, when I followed up a couple of days later they told me the job was closed. I asked for more information but they never replied.
I applied in-person. The process took 2 days. I interviewed at B&Q (Hillingdon, England) in Mar 2023
Interview
Simple asking if you have good team work skills
What would you do if colleagues need help
How would you help this customer
The usual questions they ask for in a customer service interview
Interview questions [1]
Question 1
Do you have any previous experience in customer service
Initial telephone interview with recruiters, followed by video interview with manager and previous job-holder. Final interview would have been in-person in their Eastleigh office. Everyone seemed very friendly and put me at ease.
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