Apple Work At Home Telephone Customer Service Representative interview questions

Applied, 1 week later got an email for a phone interview, then 3 days later proceeded to a virtual interview! 5 days later received offer. After offer, you must complete an application and provide references

There was a phone screening then an interview via Skype or iphone. I was surprised by the extensive and thorough descriptions they expect you to provide via facetime interview for troubleshooting. Especially when no experience is required but I also think its good they take the time to interview at such capacity for longevity purposes.