Very casual process. Was treated as an informal conversation with emphasis on previous customer service experience. Interviewer asked relevant questions, and seemed to want to get to know applicants a bit.
Interview questions [1]
Question 1
Tell me about a time when you had to resolve an issue with a coworker
this was a fantastic interview process. It was in total a 3 part process with 3 interviews. The managers and interviewers were all incredibly friendly and efficient. 10/10 would recommend.
There were Many different rounds, including personal video call. Testing process etc. Very thorough and actually enjoyable. I found the interviewers quite personable which reflects the job itself. Overall i enjoyed the process. It was my first interview with such a large company and it was great.