I applied online. The process took 3 weeks. I interviewed at Apple (Cork) in Apr 2018
Interview
First was an email inviting me for interview. First was a 20 minute call which was friendly but there were a few questions that could of been make or break. AT the end of the call the interviewer told me he was putting me through to next round of interviews and I was scheduled to do a skype interview following week and and tech ability test. Next up was the on demand technical interview. I found that very tricky, 27 questions in all and after each one I was feeling less and less confident. Tomorrow is my skype interview so will know how it all went soon enough
I applied through university. I interviewed at Apple (Dallas-Fort Worth)
Interview
Interview was comprehensive and process straight-forward. There were a series of calls and video calls where they got to know how savvy I was with technology. I think the most important thing is how adaptable a person can be to learning new tech.
Interview questions [1]
Question 1
A recent example of troubleshooting and how it was resolved
The Apple At Home Advisor interview process typically involves multiple stages, including an initial phone screening, a technical interview to assess your troubleshooting skills, and a behavioral interview focusing on customer service experience and cultural fit. Candidates may be asked scenario-based questions to evaluate their problem-solving abilities and communication skills.
The interview went well overall. The interviewers were kind and professional, and they asked relevant questions related to my experience and the role. The conversation felt comfortable and informative. Great